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Job no: 578110
Contract type: Fixed Term Appointment
Duty Station: New York
Level: P-3
Location: United States
Categories: Knowledge Management, Social and Behavior Change
UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.
At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.
UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.
Visit our website to learn more about what we do at UNICEF.
For every child, Health
UNICEF's dedication to polio eradication, highlighted by its classification as a Level 3-like emergency, underscores its commitment to global health and child welfare. This priority aligns with UNICEF's mission of promoting every child's right to health, education, and protection, particularly those most disadvantaged. Within this framework, the Polio Eradication Initiative (GPEI) plays a crucial role, focusing on the accessibility and dissemination of vital knowledge and tools developed by UNICEF and its partners. The initiative's success is pivotal in supporting social and behavior change (SBC), vaccine procurement, and management, especially in regions facing polio outbreaks and polio Epidemic challenges.
How can you make a difference?
The Knowledge Management (KM) Specialist is integral to Polio Eradication efforts and is tasked with identifying, managing, capturing, and sharing critical information to advance not only SBC practices but to enhance overall program effectiveness. This role is essential for meeting the knowledge needs of the Polio Eradication Team across all levels of UNICEF, ensuring strategies are in sync with UNICEF’s global Knowledge Management strategies.
The Specialist will be accountable for enriching UNICEF's KM approach, Implementing and improving the Polio KM strategy, leveraging new tools and methodologies, and fostering a collaborative learning environment that supports the global objective of polio eradication.
Key accountabilities and tasks included the following:
Lead Knowledge Management Strategy:
● Drive the implementation of the NYHQ Polio SBC KM Strategy while expanding its scope to develop a comprehensive, multi-sector KM strategy. Ensure alignment with UNICEF’s broader goals and the GPEI’s knowledge capital by engaging with key sectors, including Outbreaks, Research, M&E, Vaccines, Cold Chain, and Logistics.
● Design and execute a detailed roadmap for KM initiatives, integrating innovative methodologies and tools to optimize knowledge sharing and utilization.
Capture and Synthesize Knowledge:
● Collaborate with regional and country offices to identify, analyze, and document critical insights from field operations. Develop knowledge products, including analytical summaries and case studies, that reflect best practices and lessons learned, ensuring these resources are tailored to meet programmatic needs.
Curate and Share Knowledge:
● Manage and enhance key knowledge-sharing platforms, such as the Polio SBC SharePoint sites and poliokit.org, ensuring they are dynamic, user-friendly, and accessible for internal and external stakeholders.
● Organize and maintain a repository of knowledge assets, prioritizing timeliness and relevance to improve decision-making processes across teams.
Build KM Capacity:
● Lead training workshops and engagement activities to strengthen KM skills within UNICEF teams and among partners. Empower stakeholders to adopt and adapt KM tools and practices, fostering a culture of collaboration and continuous learning.
Drive Effective Communication:
● Develop and disseminate a global Polio SBC newsletter, ensuring consistent communication of critical updates, success stories, and best practices. Produce well-documented case studies that inspire innovation and operational excellence across the program.
Evaluate and Optimize KM Initiatives:
● Establish clear metrics to measure the performance and impact of KM initiatives. Continuously monitor, evaluate, and refine strategies based on data-driven insights and feedback to maximize effectiveness and engagement.
Each function contributes to a robust and dynamic knowledge management framework, vital for the success of UNICEF's polio eradication efforts.
To qualify as an advocate for every child you will have…
Minimum requirements:
Education: An advanced university degree in knowledge management, organizational learning, international development, public health, international affairs, or another relevant discipline. A first University Degree in a relevant field combined with two additional years of professional experience may be accepted in lieu of an Advanced University Degree.
Work Experience:
● A minimum of five (5) years of progressively responsible and relevant work experience in knowledge management systems development, content management, information architecture, KM strategy implementation, and collaborative platform management (e.g., SharePoint, Confluence). Experience in enhancing user engagement through effective information dissemination and fostering a culture of knowledge sharing within an organization is also essential.
● This experience should demonstrate a deep understanding of knowledge management principles and the ability to effectively deliver knowledge management and organizational learning activities within diverse and dynamic environments.
● Demonstrated experience in documenting cases/experiences/lessons learned is required.
Language Requirements: Fluency in English is required. Fluency in French is a strong asset.
Desirables:
● Demonstrated experience designing, implementing, and editing SharePoint sites and websites for development-specific subjects and assets.
● Experience in developing and organizing capacity-building activities/events/projects and data curation and analysis would be considered assets.
● Ability to link content development and engagement strategies that facilitate timely, helpful information delivery through knowledge platforms and activities.
● Excellent facilitation, program/activity management, written and oral communication skills.
● Understanding of UNICEF systems and procedures.
● Working experience within UNICEF or other UN entities would be an asset
Language: Fluency in French is a strong asset. Knowledge of another official UN language is an asset.
For every Child, you demonstrate...
UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values
The UNICEF competencies required for this post are…
(1) Builds and maintains partnerships
(2) Demonstrates self-awareness and ethical awareness
(3) Drive to achieve results for impact
(4) Innovates and embraces change
(5) Manages ambiguity and complexity
(6) Thinks and acts strategically
(7) Works collaboratively with others
Advertised: 22 Dec 2024 Eastern Standard Time
Deadline: 07 Jan 2025 Eastern Standard Time
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