Providers' Manager at the International Health Management Services (IHMS)

Founded on April 9th, 2001, IHMS is a leading Health Maintenance Organization (HMO) in Nigeria. Our establishment is backed by both institutional and individual investors, reflecting a strong foundation and trust in our mission. With a substantial working capital of approximately 1 billion naira, IHMS is one of the most capitalized HMOs in the country, underscoring our commitment to providing robust and reliable healthcare solutions.

We are recruiting to fill the position below:

Job Title: Providers’ Manager

Location: Abuja

Employment Type: Full-time

Reports To: Head of Provider Services

Job Summary

We seek a dynamic and qualified individual to join our team as the Providers’ Manager. This role is critical to ensuring the efficiency and quality of provider relations and healthcare services across our network.

Key Responsibilities

● Manage relationships with healthcare providers to ensure compliance with service-level agreements (SLAs) and company policies.

● Oversee healthcare providers' recruitment, onboarding, and credentialing into the IHMS network.

● Conduct routine audits and evaluations of healthcare facilities to maintain high-quality standards.

● Address and resolve provider issues and complaints promptly and professionally.

● Work closely with the Head of Provider Services to develop strategies for provider satisfaction and improved operational performance.

● Support the claims team in resolving provider billing and payment process discrepancies.

● Maintain detailed and up-to-date records of provider performance, contracts, and compliance reports.

● Provide training and guidance to healthcare providers on IHMS policies and procedures.

● Monitor healthcare industry trends and regulatory changes to ensure continuous improvement in service delivery.

Requirements

● Bachelor’s degree in Nursing (BSc Nursing) or equivalent.

● Registered with the Nursing and Midwifery Council of Nigeria (NMCN) and hold a valid practising license.

● Minimum of 3 years post-graduation experience, preferably in healthcare management or HMO operations.

● Strong knowledge of provider relations, healthcare policies, and network management.

● Excellent interpersonal, communication, and problem-solving skills.

● Proficiency in Microsoft Office Suite and healthcare management tools.

● Ability to work independently and collaboratively in a fast-paced environment.

● Familiarity with the healthcare landscape in the Northern Region is an added advantage.

What We Offer

● Competitive salary package (N200,000 - N300,000 per month).

●Leave allowance.

● 13th-month bonus.

● Comprehensive pension scheme.

● Opportunities for career development and professional growth.

● A chance to make a meaningful impact on healthcare delivery in Nigeria and beyond.

Application Closing Date

31st December, 2024.

How to Apply

Interested and qualified candidates should send their CV to: ihmshrdepartment1@gmail.com using "Application for Providers’ Manager Position" as the subject of the mail.